Hospital Management System with Native NPHIES, NABIDH & MALAFFI
EMR, OPD, IPD, pharmacy, lab, radiology, insurance claims & telemedicine, under one platform built for KSA and UAE healthcare regulators.
Cloud HMS with NPHIES, NABIDH and MALAFFI integration. EMR, OPD, IPD, pharmacy, lab, radiology, billing and insurance claims.
The Problem
Doctor consults take 15 minutes longer than needed, Physicians waste time hunting for prior visits, lab reports and prescriptions. Critical history missed, errors avoidable.
Insurance claims rejected at 30%+, Manual coding, missing documents, wrong ICD-10 / CPT, claim rejection rate destroys cash flow and AR ages past 90 days.
NPHIES, NABIDH, MALAFFI compliance moves fast, Saudi and UAE regulators now mandate real-time data exchange. Most legacy HMS can't keep up.
Pharmacy expiry & stock-out losses, Without lot/batch tracking, hospitals lose 3–8% revenue annually to expiries and stock-outs.
The Solution
Futuristic HMS is hospital-grade with pre-built NPHIES, NABIDH, MALAFFI integration. EMR, lab, radiology, pharmacy, billing and claims live as one system. Doctors get 30-second patient overview; finance teams get clean claims; regulators get real-time data. Single platform, single login.
How Futuristic HMS ERP Works (Step by Step)
Patient registers (online or front-desk), Iqama / ID captured, demographics, insurance verified via NPHIES eligibility check.
Appointment & queue, Booked online or walk-in, queue managed by department, SMS / WhatsApp updates patient on wait time.
Doctor consults with full EMR, 30-second overview: vitals, allergies, previous visits, lab reports, prescriptions. e-Prescription with drug-interaction alerts.
Lab / radiology / pharmacy fulfillment, Orders sent electronically; analyzers and modalities auto-feed results back; pharmacy dispenses with lot tracking.
Insurance & billing, Claim auto-coded, validated against NPHIES rules, submitted electronically; rejections caught before submission.
Saudi Arabia: NPHIES national e-claims integration, ZATCA Phase 2 e-invoicing, MOH licensing format reports, Arabic UI
UAE: NABIDH (Dubai Health Authority), MALAFFI (Abu Dhabi DOH), Riayati federal compliance, DHA, MOHAP, DOH licensing reports
Pakistan: DRAP pharmacy compliance, FBR e-invoicing for hospitals
Built For
Multi-specialty hospitals
Single specialty clinics (dental, dermatology, eye, derma)
Polyclinics & day surgery
Diagnostic centers (lab + radiology)
Standalone pharmacies & pharmacy chains
Telemedicine & home-healthcare providers
Real-World Use Cases
Multi-specialty hospital in Riyadh, Insurance claim rejection rate dropped from 32% to 7%; doctor productivity up 22%.
Dental chain in Dubai (5 clinics), NABIDH integration in 3 weeks; no-show rate cut 50% with WhatsApp reminders.
Polyclinic in Lahore, Pharmacy expiry losses dropped from 5.2% to 0.4% with FEFO lot tracking.
How We Compare
HealthCluster, MocDoc and Insta by Practo are strong but charge premium for NPHIES/NABIDH integration. Futuristic HMS includes these compliance modules in the base license, making it the most cost-effective enterprise-grade HMS for KSA and UAE.
HealthCluster, Bundled NPHIES + NABIDH + MALAFFI in base license
MocDoc, Multi-country, deeper Arabic, regional support
Insta by Practo, Full ERP integration, lower TCO
Focus Softnet, Modern UI, mobile-first, AI insights
A hospital management system (HMS) is integrated software that automates every clinical, financial and administrative workflow in a hospital or clinic, patient registration, EMR, OPD, IPD, OT, pharmacy, lab, radiology, billing, insurance claims, HR and reporting. A modern HMS replaces paper records, disconnected tools and Excel spreadsheets with a single, real-time, role-based system.
How to choose a hospital management system in Saudi Arabia or UAE?
Step 1: Define your baseline, list current systems, identify gaps, run a discovery workshop with clinical, financial, IT and admin teams. Step 2: Confirm regulatory fit, NPHIES (KSA), NABIDH (Dubai), MALAFFI (Abu Dhabi), Riayati. Step 3: Verify integrations, HL7, FHIR, ASTM, DICOM. Step 4: Reference-check 2–3 hospitals of similar size and specialty. Step 5: Pilot with one department for 30 days before full rollout.
What modules should a hospital management system include?
Per-doctor monthly subscription for clinics; per-bed monthly for hospitals. Total ranges from USD 30–80 per doctor/month for solo clinics up to USD 5,000–25,000+ per month for multi-specialty hospitals. Implementation: 4–12 weeks; cost depends on integrations (lab analyzers, radiology PACS, NPHIES, insurance gateways).
Is the HMS NPHIES Phase 1 and Phase 2 compliant?
Yes. NPHIES integrated for eligibility verification (Discovery, Validation, Benefits via TAAMEEN), real-time e-claims submission, and SEHEYA unified EMR access. Full Phase 2 support.
Is it NABIDH and MALAFFI compliant for the UAE?
Yes. Full integration with NABIDH (Dubai Health Authority) and MALAFFI (Abu Dhabi Department of Health) for the federally-mandated unified patient record. Riayati federal compliance also supported.
Can it integrate with our lab analyzers and radiology modalities?
Yes. HL7 v2.5, FHIR, ASTM and DICOM, natively integrated with Roche, Sysmex, Mindray analyzers; modality worklist for CT, MRI, ultrasound, X-ray; PACS storage included.
How is patient data secured?
End-to-end TLS 1.3 in transit, AES-256 at rest, role-based access by role / specialty / department, audit log of every record access. Compliant with HIPAA (US), GDPR (EU), Saudi PDPL, and UAE data protection law.
Does it support Arabic patient records?
Full bilingual EMR, patient demographics, prescriptions, discharge summaries, lab reports and invoices print in Arabic and English. Native RTL UI.
Can solo clinics or small polyclinics afford it?
Yes. Clinic edition starts at a per-doctor monthly fee (USD 30–60), full EMR + appointment scheduling + billing + e-prescription with NPHIES included. No minimum users, no setup fee.
Does it include telemedicine?
Yes. Built-in video consultation with screen share, e-prescription dispatch, lab report sharing, and follow-up booking. Patients access from the patient portal or mobile app.