Healthcare & Hospital Management

NPHIES, NABIDH & MALAFFI-ready HMS — from solo clinics to multi-specialty hospitals

A complete Hospital Management System covering OPD, IPD, EMR, pharmacy, lab, radiology, billing, insurance claims and compliance with Saudi NPHIES, UAE NABIDH and MALAFFI mandates.

The Problem

• Patient records scattered across paper, Excel and disconnected apps — Doctors waste 10–15 minutes per consultation locating prior visits, lab reports and prescriptions. Critical history gets missed.
• Insurance claim rejections crushing your cash flow — Manual claim coding, missing documents and wrong ICD-10/CPT codes lead to 25–40% rejection rates. AR days stretch past 90.
• NPHIES, NABIDH and MALAFFI compliance is a moving target — Saudi and UAE health regulators now mandate real-time data exchange. Most legacy HMS systems weren't built for this.
• Pharmacy stock-outs and expiry losses — Without lot/batch tracking and auto-reorder, pharmacies lose 3–8% revenue annually to expiries and stock-outs.

The Solution

Futuristic HMS ERP is a hospital-grade platform with pre-built NPHIES, NABIDH and MALAFFI integrations — your hospital is compliant on day one. EMR, lab, radiology, pharmacy, billing and insurance claims live in one system. Doctors get a 30-second patient overview; finance teams get clean claims; regulators get real-time data.

Modules Included

• Patient Registration & EMR — Demographic intake, ID/Iqama capture, allergies, vitals, vaccination history, consolidated medical record.
• OPD Management — Appointments, queue management, doctor visits, prescriptions, follow-ups.
• IPD / Inpatient Management — Admissions, bed allocation, ward transfers, nursing notes, discharge summaries.
• Operating Theatre — OT scheduling, surgical kits, anesthesia notes, post-op tracking.
• Pharmacy Management — Lot/batch/expiry tracking, auto-reorder, retail + indoor pharmacy, narcotics control.
• Laboratory (LIS) — Sample collection, test orders, result entry, machine integration, signed reports.
• Radiology (RIS/PACS) — Modality worklist, DICOM storage, radiologist reporting, image sharing.
• Insurance & Claims — TPA management, eligibility check, claim submission, denial management, NPHIES e-claims.
• Billing & Revenue Cycle — Cash, insurance, corporate billing, package deals, ZATCA-compliant invoices.
• Doctor & Staff Roster — Shift planning, on-call duty, leave, payroll, doctor commission.
• Inventory & Asset Management — Medical equipment, consumables, AMC tracking, biomedical asset register.
• Patient Portal & Telemedicine — Online appointments, video consults, e-prescriptions, lab reports download.

Key Benefits

• Cut insurance claim rejection rate from 30%+ to under 8% with NPHIES-grade pre-validation
• Reduce doctor consultation time per patient by 25–30% with consolidated EMR
• Eliminate pharmacy expiry losses with batch & FEFO inventory
• Achieve NABIDH/MALAFFI compliance without a third-party middleware layer
• Improve patient satisfaction with online booking, telemedicine, and instant report delivery
• Get real-time AR aging, doctor productivity and bed occupancy dashboards

Compliance & Localization

• Saudi Arabia: NPHIES national e-claims platform integration, ZATCA Phase 2 e-invoicing, MOH licensing format reports, Arabic UI
• UAE: NABIDH (Dubai Health Authority) integration, MALAFFI (Abu Dhabi Department of Health) integration, Riayati federal compliance, DHA, MOHAP, DOH licensing reports
• Pakistan: DRAP pharmacy compliance, FBR e-invoicing for hospitals

Built For

• Multi-specialty Hospitals
• Single Specialty Clinics (Dental, Dermatology, Eye)
• Polyclinics & Day Surgery
• Diagnostic Centers (Lab + Radiology)
• Standalone Pharmacies & Pharmacy Chains
• Telemedicine & Home-Healthcare Providers

Why Choose Us

HealthCluster, MocDoc and Insta by Practo are strong but charge premium for NPHIES/NABIDH integration. Futuristic HMS includes these compliance modules in the base license — making it the most cost-effective enterprise-grade HMS for Saudi & UAE.

Frequently Asked Questions

Is the HMS NPHIES Phase 1 and Phase 2 compliant?

Yes. We are NPHIES integrated for both eligibility verification and e-claims submission, with full Phase 2 support.

Can it integrate with our lab and radiology machines?

Yes. We support HL7 v2.5, FHIR, ASTM and DICOM — connecting to most analyzers (Roche, Sysmex, Mindray) and modalities.

How is patient data secured?

End-to-end TLS, AES-256 at rest, role-based access, audit log of every record access. We meet HIPAA, GDPR and Saudi PDPL requirements.

Does it support Arabic patient records?

Yes. Full bilingual EMR — patient demographics, prescriptions and discharge summaries print in Arabic and English.

Can solo clinics afford it?

Yes. We offer a Clinic edition starting at a per-doctor monthly fee — full EMR + scheduling + billing + e-prescription, with NPHIES included.